WHO WE ARE:
The Lab, Non-technology Improvement Consultants
The Lab is a business process consulting firm established in 1993 to help internal improvement teams and executives at Fortune 500 companies increase process improvement profit without technology.
The Lab's template-based approach capitalizes on improvement similarities to outperform conventional methods:
- Less hidden rework - conventional BPM tools overlook 85% of virtuous waste improvements.
- More improvements – The Lab's clients increase non-technology improvements by 4–10X
- Faster results – Implementation is complete and self-funded within 6 months or less
- Higher payback – By month 12, hard dollar benefits delivered exceed improvement costs by 2–5X
- Less risk - The Lab's checkpoints and money back guarantees reduce client risk
WHAT WE DO:
Implement Self-funding, Non-technology Improvement
The Lab helps clients implement non-technology improvements with our two-phased, self-funding project-management process. Each phase includes our money-back, self-funding performance guarantee, and delivers meaningful, measurable benefits. Our library of templates capitalizes on the similarities that exist across business processes, organizations and industries.
Process Improvement Profit
WHO WE SERVE:
The Niche Market for Near-term, Hard Dollar Improvement
Virtually every business organization continually makes its "best effort" at improvement. But most (>90%) initiatives are long-term, technology-driven and deliver less than 30% of planned benefits.
The Lab serves internal teams and executives seeking to exceed these conventional, "best effort" results and rapidly achieve meaningful, sustainable hard-dollar improvement benefits.
FAQs, Internal Teams
HOW WE DIFFER:
Our Reengineering Resource Center:
An Improvement Template Library
The Lab pioneered the development of standardized improvement templates to capitalize on worldwide similarities across business processes, organizations and industries. Our library of templates goes beyond conventional BPM tools and benchmarking tools to identify detailed process change and document total quality improvements. Blank organization charts help you navigate this extensive, valuable documentation.
Reengineering Resource Center
