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Conventional Tactics vs. The Lab's Tactics

Identical improvement methodologies can yield different results based on the tactics employed by improvement teams. Three changes to conventional Six Sigma tactics will increase the number of non-technology improvements uncovered by improvement teams.

1. Broaden the Scope - Conventional tactics focus narrowly on selected issues. The Lab's unconventional tactics focus on all of the work activity within a selected organization.
2. Segregate Non-technology Efforts - The long timelines and costly financial needs of tech-driven improvement tend to overwhelm and obscure the near term, low cost non-technology opportunity
3. Target Small Improvements - Teams often view small improvements as too insignificant and labor intensive to merit attention. The total value of numerous small process changes routinely exceeds the sum of the "top ten" largest improvements. Pursue both groups simultaneously.